WFTV VPN FAQ - Common Questions Answered

Frequently asked questions

How do I subscribe to WFTV VPN?

You can subscribe by choosing a plan on the pricing page and completing the registration process through our customer portal.

Can I use WFTV VPN on multiple devices?

Yes, WFTV VPN supports multiple devices. You can manage your connections from the customer portal.

How do I manage my VPN subscription?

Manage your subscription and VPN settings easily by logging into the customer portal.

Is it safe to use WFTV VPN on public Wi-Fi?

Using WFTV VPN on public Wi-Fi helps protect your browsing by encrypting your internet connection.

What if I have issues connecting to the VPN?

If you experience connection issues, please contact support or check the server availability through the customer portal.

Do you have a Self Help page?

Yes the WFTV Knowledge base is a great place to start Copy and paste the following link: https://windsorfreetv.tawk.help/

How do I get the app?

You can download the apps from the Customer Portal. Current WFTV Subscribers can install on Android Box using the Unlinked App, FireStick users can use Downloader Code: 5816313

I am a WFTV VPN user why don't I have access to the Customer Portal?

The Customer Portal is part of this website. All users that sign up through this website will have access to the Customer Portal. If you were previously set up by WFTV Direct, they are managing for you. Once your current VPN subscription expires if you then sign up again using this website you will then have access to the Customer Portal. There is currently no way to migrate previous customer to this site.

What Protocols are supported?

OpenVPN, IKEv2, WireGuard, L2TP and PPTP